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Bertrand Pineau, FEVAD

"Solutions that turn stores into warehouses should tend to develop"

Given its continuous growth, e-commerce is challenging both commercial and logistics norms and codes. Service standards, customer expectations, the role of the warehouse and the store... The rise of online shopping is pushing us to review everything: Bertrand Pineau, in charge of the logistics commission of the French Federation of E-commerce and Distance Selling (Fevad) provides a progress report and an outlook for the future.

Business Immo: What weight does e-commerce have today in France? Bertrand Pineau: In 2018, French e-commerce generated a turnover of €92bn. And it continues to deliver double-digit (...)

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